Frequently Asked Questions
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Do I get a certificate?
Certificates & proof
Yes—every course includes a verifiable completion certificate issued after you finish the required lessons and final checkpoint.
How long do I have access to the course?
Access window
You get 12 months of access from the purchase date, including updates released during that period.
Can I learn at my own pace?
Schedule
Absolutely. Lessons are self-paced, and you can pause/resume anytime from any device.
What if I’m a beginner?
Skill level
Our paths start from fundamentals. You’ll get guided modules, checklists, and examples designed for beginners.
Are there live sessions or mentoring?
Live Q&A
Some programs include optional live Q&A. If your plan includes it, you’ll see the schedule in your dashboard after enrollment.
What payment methods do you accept?
Billing
We accept major credit/debit cards and selected local payment options depending on your region.
Do you offer refunds?
Policy
Yes. If you’re not satisfied, you can request a refund within 14 days of purchase as long as you haven’t completed more than 25% of the course.
Will the courses be updated?
Updates
Yes. We update lessons to match platform changes and new best practices; updates are included during your access period.
Can I use the materials for client work?
Commercial use
Yes, you can apply what you learn to your own projects and client work. Redistribution of course content itself is not allowed.
How do I contact support?
Support
Email [email protected] or call +1 (415) 732-4086 during business hours (Mon–Fri, 9:00–18:00).